Callcept Automations Last updated: August 25, 2026
Callcept Automations ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit callceptautomations.com (the "Site") or interact with our services, including our website chat widget and SMS communications.
1. Information We Collect
When you interact with our chat widget, contact forms, or booking tools, we may collect:
Name
Email address
Phone number
Business name (if provided)
Any information you voluntarily submit through our chat widget or forms
2. How We Use Your Information
We use the information we collect to:
Respond to inquiries and provide requested information
Send you text messages (SMS) related to your inquiry, including missed-call follow-ups, appointment confirmations, and — where you have separately opted in — promotional or marketing messages
Schedule and manage demo calls or consultations
Improve our website and services
3. SMS/Text Messaging
If you provide your phone number and opt in through our chat widget, you may receive text messages from Callcept Automations. Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying STOP to any message.
Reply HELP for assistance.
Consent to receive text messages is not a condition of purchasing any service.
We do not sell or share your mobile phone number with third parties for their marketing purposes.
4. How We Share Information
We do not sell your personal information. We may share information with:
Service providers who help us operate our business (e.g., our CRM and messaging platform, LeadConnector/GoHighLevel)
As required by law or to protect our legal rights
5. No Sharing of SMS Opt-In Data
We do not share, sell, rent, or disclose your mobile phone number or SMS opt-in status with any third party or affiliate for their own marketing or promotional purposes, under any circumstances. Information collected through SMS opt-in is used solely by Callcept Automations to send you the messages you have consented to receive. This does not include our messaging platform provider (LeadConnector/GoHighLevel), which processes this data solely on our behalf to deliver our services.
6. Cookies & Tracking
Our Site may use cookies and similar tracking technologies (such as those provided by our website and CRM platform, LeadConnector/GoHighLevel) to operate the chat widget, remember your preferences, and understand how visitors use our Site. You can control or disable cookies through your browser settings; doing so may affect some Site functionality.
7. Data Security
We take reasonable administrative, technical, and physical measures to protect the personal information we collect from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required by law.
9. Your Choices
You may:
Opt out of SMS messages at any time by replying STOP
Request access to, correction of, or deletion of your personal information by contacting us below
10. Contact Us
If you have questions about this Privacy Policy, contact us at:
Callcept Automations Lubbock, TX Email: [email protected] Phone: (346) 225-5236
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.